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TERMS & CONDITIONS

CUSTOMER CARE

  • Assistance and Support: Our customer care team is available to answer any questions, resolve issues, and assist with product and order inquiries.

  • Product and Order Inquiries: If you have any questions regarding products or orders, feel free to reach out to us anytime.

  • Resolution of Shipping Issues: Should any shipping issues arise, our customer care team is here to help.

PRIVACY & SAFETY

Privacy Protection

  • Data Encryption: We utilize industry-standard encryption protocols to protect your personal and financial information during transmission.

  • Strict Confidentiality: Your personal information is treated with the utmost confidentiality and is only used for order processing and communication purposes.

  • Privacy Policy: We have a comprehensive privacy policy in place that outlines how we collect, use, and protect your data. You can review our privacy policy on our website for more details.

Safety Measures

  • Secure Transactions: Our website is equipped with robust security features to ensure safe and secure transactions. We use secure payment gateways and adhere to PCI-DSS compliance standards.

  • Regular Security Audits: We conduct regular security audits and updates to identify and address any vulnerabilities in our systems.

  • Fraud Prevention: We employ advanced fraud detection mechanisms to safeguard against fraudulent activities and protect our customers' accounts.

WHOLESALE INQUIRIES

How to Inquire

  • Contact Form: Please fill out the wholesale inquiry form on our website with your company name, contact information, and any specific product or quantity requirements.

  • WhatsApp: You can also reach out to us quickly via WhatsApp for inquiries. WhatsApp Number: +971 58 586 5030

  • Email: Alternatively, you can send us an email at hello@dillydilly.ae with your inquiry details.

What to Expect

  • Response Time: Our team will review your inquiry promptly and respond to you within 24 hours business days with further information and next steps.

  • Custom Solutions: We offer customizable wholesale solutions tailored to meet your specific needs and preferences.

Payment Methods

PAYMENT METHODS

  • Credit / Debit Cards

  • ​PAYPAL

  • Offline Payments

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